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Internet & Phone Safety Tips

03/27/2026

Internet Safety Tips:

  • Protect yourself against “Phishing Scams” - phony e-mails using fake websites that try to fool you into revealing personal financial data. These e-mails may look like they come from real companies, such as PayPal, Ebay, credit card companies, or other financial institutions. To make sure you never provide your personal information to a fraudulent website, never reply to an e-mail link. Always open a new web browser and go directly to their website.
  • Never give your personal information via e-mail.
  • If you want to update your information, go directly to our website by opening a new browser window, and typing www.norstatefcu.org in the address.
  • When entering personal account information, verify that you are on a secure website.  If the website is secure, you will find "https" in the address and a closed padlock in your browser's toolbar.

Phone Security Tips:

  • Don't answer calls from numbers you do not recognize. Let the calls go to voicemail or your answering machine. Most of the time, these are robocalls.  Fraudsters are getting smarter and smarter everyday though and they are now spoofing telephone numbers to be numbers you may recognize - so be on the lookout for these as well.
  • Beware of Vishing. Vishing is when fraudsters ask for your personal information and/or bank account details over the phone. Never give your personal information over the phone.  If you feel a call is suspicious, call the company directly to verify the authenticity of the call.
  • Fraudsters are also trying to scam you using your cell phone. Smishing aims to access your personal information via SMS (texting). Do not click on any links sent to you by text message - especially sent from numbers you do not recognize.
  • Beware of organizations asking for charitable donations.  If you want to donate money, contact the organizations yourself to make sure that your money is going to the appropriate place.